Truesee's Daily Wonder

Truesee presents the weird, wild, wacky and world news of the day.

Saturday, March 7, 2009

 

Couple Charged For Someone Else's Utility Bill For Three Years

Idaho Statesman

March 6, 2009

HAYDEN, Idaho — A utility has reimbursed a northern Idaho couple nearly $2,000 after sending them someone else's gas bill for more than three years. Avista Corp. spokeswoman Debbie Simock said the company has also offered an apology to Don and Penny Fisher. "It was ridiculous," Don Fisher told the Coeur d'Alene Press. "Even in the hot months it was riding up and we were paying for it."

The Fishers said they built fires and bundled up but continued to get big gas bills for three years and three months. They said their inquiries to Avista didn't get results.

"Argue, argue, argue," the couple said.

They said they reported a fake gas leak in January to get a visit from a company representative, who discovered that meter readings in the subdivision had been crossed.

The Fishers said they had to skimp on three Christmases due to their nearly $500 in winter gas and electric bills.

"It was ridiculous," Don Fisher said. "We could not be using that much gas."

"We're very sorry that this happened," said Simock. "We're taking a look at our internal process to make sure this doesn't happen again."

Simock said the company didn't have a report of a gas leak at the home, but instead sent someone to check on problems with the meter after getting details of the problem.

The Fishers said one of their bills was for $238, while the neighbor who was paying their bill was charged $28.

"Everyone was wondering how they kept their house so warm," Don said. "And even they didn't know."

Simock said that under Idaho Public Utilities Commission rules, Avista could bill the second customer for the last six months for energy used but not charged for.

But she said the company is not going to bill that customer.

"Because the error was our fault, we are not going to rebill the customer for six months," she said.

Spokane, Wash.-based Avista serves 121,000 electric and more than 93,000 natural gas customers in Idaho.


Comments: Post a Comment

<< Home

Archives

June 2021   May 2021   April 2021   March 2021   February 2021   January 2021   December 2020   November 2020   October 2020   September 2020   August 2020   July 2020   June 2020   May 2020   April 2020   March 2020   February 2020   January 2020   December 2019   November 2019   October 2019   September 2019   August 2019   July 2019   June 2019   May 2019   April 2019   March 2019   February 2019   January 2019   December 2018   November 2018   October 2018   September 2018   August 2018   July 2018   June 2018   May 2018   April 2018   March 2018   February 2018   January 2018   December 2017   November 2017   October 2017   September 2017   August 2017   July 2017   June 2017   May 2017   April 2017   March 2017   February 2017   January 2017   December 2016   November 2016   October 2016   September 2016   August 2016   July 2016   June 2016   May 2016   April 2016   March 2016   February 2016   January 2016   December 2015   November 2015   October 2015   September 2015   August 2015   July 2015   June 2015   May 2015   April 2015   March 2015   February 2015   January 2015   December 2014   November 2014   October 2014   September 2014   August 2014   July 2014   June 2014   May 2014   April 2014   March 2014   February 2014   January 2014   December 2013   November 2013   October 2013   September 2013   August 2013   July 2013   June 2013   May 2013   April 2013   March 2013   February 2013   January 2013   December 2012   November 2012   October 2012   September 2012   August 2012   July 2012   June 2012   May 2012   April 2012   March 2012   February 2012   January 2012   December 2011   November 2011   October 2011   September 2011   August 2011   July 2011   June 2011   May 2011   April 2011   March 2011   February 2011   January 2011   December 2010   November 2010   October 2010   September 2010   August 2010   July 2010   June 2010   May 2010   April 2010   March 2010   February 2010   January 2010   December 2009   November 2009   October 2009   September 2009   August 2009   July 2009   June 2009   May 2009   April 2009   March 2009   February 2009   January 2009   December 2008  

Powered by Lottery PostSyndicated RSS FeedSubscribe