Black people must leave, NJ Walmart announcer says
Blacks must leave store, NJ Walmart announcer says, upsetting customers; company investigates
Virginia Tinsley, of Washington Township, N.J., answers a question Wednesday, March 17, 2010, outside a Wal Mart store in Washington Township, N.J., where she and others complained Sunday about comments that came over the store's public address system. Wal-Mart officials are reviewing security tapes after an announcement was made for "all black people" to leave the southern New Jersey store. Shortly before 7 p.m. Sunday, a male voice came over the public-address system at the Route 42 store in Washington Township and calmly announced: "Attention Wal-Mart customers: All black people leave the store now." Management later apologized. (AP Photo/Mel Evans)
Bruce Shipkowski
Associated Press Writer
Thursday March 18, 2010, 1:07 am EDT
WASHINGTON TOWNSHIP, N.J. (AP) -- A Walmart store announcement ordering black people to leave brought chagrin and apologies Wednesday from leaders of the company, which has built a fragile trust among minority communities.
A male voice came over the public-address system Sunday evening at a store in Washington Township, in southern New Jersey, and calmly announced: "Attention, Walmart customers: All black people, leave the store now."
Shoppers in the store at the time said a manager quickly got on the public-address system and apologized for the remark. And while it was unclear whether a rogue patron or an employee was responsible for the comment, many customers expressed their anger to store management.
"I want to know why such statements are being made, because it flies in the face of what we teach our children about tolerance for all," said Sheila Ellington, who was in the store at the time with a friend. "If this was meant to be a prank, there's only one person laughing, and it's not either one of us."
Ellington, of Monroe, and her friend Patricia Covington said they plan to boycott the retailer until they're assured the issue has been addressed so it doesn't happen again.
The pair said they were stunned when they heard the announcement and initially believed they had misheard it. But once the words sank in, they grew angry.
"I depended on Walmart for all my needs, because the store has pretty much everything you could want," Covington said. "But until this issue is addressed in a way I'm comfortable with, I can't walk through those doors again."
Officials with Wal-Mart Stores Inc., based in Bentonville, Ark., said that the announcement was "unacceptable" and that they're trying to determine who made it and how it happened.
"We are just as appalled by this incident as our customers," the company said in a statement. "Whoever did this is just wrong and acted in an inappropriate manner. Clearly, this is completely unacceptable to us and to our customers."
This is not the first time the retailer has faced such problems.
There have been several past instances of black customers claiming they were treated unfairly at Walmart stores, and the company faced lawsuits alleging that women were passed over in favor of men for pay raises and promotions.
In February 2009, the retailer paid $17.5 million to settle a class action lawsuit alleging racial discrimination in its hiring of truck drivers.
And the U.S. Equal Employment Opportunity Commission sued the company in May 2009, claiming some Hispanic employees at a Sam's Club subsidiary in California were subjected to a hostile work environment. That suit alleges managers failed to stop repeated verbal harassment, including the use of derogatory words, against employees of Mexican descent.
However, the National Association for the Advancement of Colored People has said the company has worked hard in recent years to show it cares about diversity.
Bill Mitchell, a former Walmart employee who was shopping Wednesday at the store, said that he was saddened to hear about the announcement but that "as a black man, I've heard worse things."
As customer Sharon Osbourne, of Williamstown, left the store Wednesday, she called the announcement "appalling, stupid and sad."
March 2024 February 2024 January 2024 December 2023 November 2023 October 2023 September 2023 August 2023 July 2023 June 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 October 2022 September 2022 August 2022 July 2022 June 2022 May 2022 April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August 2020 July 2020 June 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 November 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 April 2019 March 2019 February 2019 January 2019 December 2018 November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 February 2015 January 2015 December 2014 November 2014 October 2014 September 2014 August 2014 July 2014 June 2014 May 2014 April 2014 March 2014 February 2014 January 2014 December 2013 November 2013 October 2013 September 2013 August 2013 July 2013 June 2013 May 2013 April 2013 March 2013 February 2013 January 2013 December 2012 November 2012 October 2012 September 2012 August 2012 July 2012 June 2012 May 2012 April 2012 March 2012 February 2012 January 2012 December 2011 November 2011 October 2011 September 2011 August 2011 July 2011 June 2011 May 2011 April 2011 March 2011 February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 December 2009 November 2009 October 2009 September 2009 August 2009 July 2009 June 2009 May 2009 April 2009 March 2009 February 2009 January 2009 December 2008